Privacy Policy | Epoxy Vinyl Flooring, Ahmedabad

At Epoxy Vinyl Flooring, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website, epoxyvinylflooring.com, or engage with our services. Based in Ahmedabad, Gujarat, India, we comply with the Digital Personal Data Protection Act, 2023 (DPDPA) and other applicable laws. For example, we ensure transparency in handling your information. Please read this policy carefully to understand our practices.

Who We Are

Epoxy Vinyl Flooring is a leading provider of epoxy and vinyl flooring solutions for hospitals, pharmaceutical cleanrooms, homes, and industrial spaces across Gujarat. Our registered office is located at:

World Trade Tower, A-617, Sarkhej-Gandhinagar Hwy, Makarba, Ahmedabad, Sarkhej-Okaf, Gujarat 380051, India.

You can contact our Data Protection Officer, Amit Kumar Shrivastav, at amit@aumindustriesmfg.com or +91-9274313580 for any privacy-related queries.

Information We Collect

We collect personal information to provide better services and improve your experience. For instance, we gather data in the following ways:

Information You Provide: When you fill out contact forms, request quotes, or subscribe to newsletters, we collect your name, email address, phone number, and company details (if applicable).
Communication Data: If you call, email, or message us via WhatsApp, we may store your contact details and conversation records to assist you.
Website Usage Data: Through cookies and analytics tools, we collect non-personal data like your IP address, browser type, device information, and pages visited.
Enquiry Data: Details about your project, such as flooring type or location, shared during consultations.

We only collect information necessary for our business purposes, ensuring minimal data usage.

How We Use Your Information

We use your personal data to deliver our services and enhance your experience. Specifically, we may use it to:

Respond to your requests for quotes, consultations, or project inquiries.
Send updates about your flooring projects or service bookings.
Share marketing emails or newsletters (with your permission; you can opt out anytime).
Improve our website’s functionality and user experience through analytics.
Comply with applicable laws, such as tax regulations or legal obligations under the DPDPA.

For example, if you request a quote for a hospital in Satellite, Ahmedabad, we use your contact information to provide a customised proposal. We never use your data for unrelated purposes.

How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in specific cases:

Service Providers: With trusted partners who assist in website hosting, analytics, or customer support, all bound by strict confidentiality agreements.
Legal Requirements: If required by law, such as to comply with notices or court orders in India.
Business Transfers: In case of a merger or acquisition, your data may be transferred to the new entity with proper safeguards.

For instance, we share minimal data with our website host to ensure smooth operation, but they cannot use it independently.

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:

Essential Cookies: To enable core website features, like navigation and form filling.
Analytics Cookies: To track website performance and visitor behaviour via tools like Google Analytics.
Marketing Cookies: To show relevant ads (optional, with your consent).

You can manage cookies through your browser settings. However, disabling essential cookies may affect website functionality. Learn more in our Cookie Policy.

Data Security

We take strong measures to protect your information. For example:

We use secure servers and encryption for data transmission.
Access to your data is limited to authorised personnel only.
We regularly update our security systems to prevent breaches.

Despite our efforts, no online system is 100% secure. Therefore, we encourage you to use strong passwords and avoid sharing sensitive details unnecessarily.

Your Rights

Under the DPDPA and other laws, you have rights over your personal data. These include:

Right to Access: Request a copy of the data we hold about you.
Right to Correction: Update inaccurate or incomplete information.
Right to Deletion: Ask us to delete your data, subject to legal obligations.
Right to Withdraw Consent: Opt out of marketing communications or data processing where consent was required.
Right to Nominate: Designate someone to manage your data in case of incapacity.

To exercise these rights, contact us at amit@aumindustriesmfg.com. We will respond within the timelines set by the DPDPA, typically 30 days.

Third-Party Links

Our website may contain links to external sites, such as industry bodies like NABH or BIS. We are not responsible for their privacy practices. For instance, clicking a link to an external compliance source means their privacy policy applies. Please review their policies before sharing information.

International Data Transfers

As an Ahmedabad-based company, we primarily store data within India. However, some service providers (e.g., analytics tools) may process data outside India. In such cases, we ensure compliance with DPDPA’s cross-border data transfer rules, using safeguards like standard contractual clauses.

Retention of Your Data

We keep your personal information only as long as necessary. For example:

Contact form data is retained for up to 3 years to follow up on inquiries.
Analytics data is anonymised and stored for up to 2 years.
Legal records, like invoices, are kept for 7 years as per Indian tax laws.

After this period, we securely delete or anonymise your data.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect legal or operational changes. For instance, new regulations may require adjustments. We will notify you via email or a website notice before significant changes take effect. The updated policy will be posted here with the revised date.

Last Updated: June 19, 2025

Contact Us

If you have questions about this Privacy Policy or your data, reach out to us. We’re here to help:

📞 Call/WhatsApp: +91-9274313580
📧 Email: amit@aumindustriesmfg.com
📍 Address: World Trade Tower, A-617, Sarkhej-Gandhinagar Hwy, Makarba, Ahmedabad, Gujarat 380051, India

Thank you for trusting Epoxy Vinyl Flooring with your information. Let’s create safe, hygienic, and stunning floors together!